Oakley Recruitment is working in partnership with an expanding organisation based in Coleshill. This is an excellent opportunity to join the team as an Accounts Assistant on a full-time permanent basis Culture and Environment The team is fun, friendly, and supportive, backed by an excellent leadership team. The organisation is built on strong values and provides a respectful and supportive work environment. The office is modern, open, and airy, and hybrid working is available upon completion of the probation period. The fact that many employees have been with the company for a long time speaks volumes about the positive culture within this great organisation. Personality You will play an integral part in supporting all functions of the accounts department, providing administrative support for both Purchase and Sales Ledger activity, including debt collection, bank reconciliations and processing of payments & customer invoices. You will have excellent attention to detail with the ability to work part of a team and on own initiative. Reward After training period, 2 days working from home, 3 days in the office Monday to Friday, 9am – 5:30pm, or 8am – 4.30pm with 1hr Lunch break 25 days holiday + gifted birthday holiday day Bonus scheme Dental and Optical care Healthcare cash plan Free parking Job Role: Assisting in the processing Customer Credit Applications Sending remittances/invoices electronically in a timely manner Reconciling customer accounts Cash allocations and maintaining housekeeping of customer accounts Collecting payments in line with agreed terms Issuing and reconciliation of customer account statements to aid revenue control Assisting in Support Case Resolutions Processing of invoices, credit/debit notes and cash receipts in a timely manner Notifying debtors by email, telephone or letter of upcoming or outstanding invoices Proactively monitoring customer accounts on credit stop Generating and reviewing aged creditor report Responding and resolving telephone queries on both sales and purchase ledger Assist with invoice queries via CRM support cases Assist with debt collection for Sales Ledger Establishing and maintaining regular communications with clients to facilitate payments Skills and experience: Computer literate in IT Skills, Outlook Office, email, and phone systems Ideally 2+years’ experience in a finance related role A confident and articulate telephone manner Excellent organisational skills and ability to manage workloads / changing priorities Good verbal and written communication skills   Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Coleshill. This is an excellent opportunity to join the team as an Account Manager on initially a 12 Month FTC   Culture and Environment Our client's environment is a very welcoming and supportive team. They pride themselves on training and continuous support for new and existing employees. Personality We are seeking an individual with exceptional attention to detail, who is a dedicated team player in the workplace. The ideal candidate will demonstrate a positive attitude and a strong commitment to both the team and their customers. If you are punctual and professional, we encourage you to apply for this role! Reward After training period, 2 days working from home, 3 days in the office Monday to Friday, 9am – 5:30pm, 1hr Lunch break 25 days holiday plus bank holidays Bonus scheme Dental and Optical care Healthcare cash plan Free parking Duties & Responsibilities Processing quotes and orders through various systems Allocating and shipping of goods and order processing Converting quotations Communicating with customers and delivering excellent customer service Identifying opportunities and logging on the database Updating and maintaining a database with accurate information Management of back orders and data management of customer orders Ensuring delivery to schedule of all orders Coordinating data management, data control and data protection Skills and experience Experience in a similar role Experience delivering excellent service Good organisational skills Ability to work under pressure and to deadlines Flexible approach to changing priorities Excellent verbal and written communication skills Ability to work as part of a team and on own initiative Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established client, based in Shenstone who is looking for a French-speaking Customer Service to join their team on a full-time, permanent basis.     Culture and Environment Our client's working environment is diverse and friendly. The workspace has an extremely welcoming feel and they offer full training Personality Our client is seeking a French-speaking candidate with a friendly telephone manner and excellent rapport-building skills. If you are empathetic, remain calm and composed under pressure, and are highly motivated with a positive attitude, this role is ideal for you. Reward   Monday to Friday – 9.00am – 5.30pm Starting salary up to £30,000 with progression to £35,000 as you develop skills and experience 25 days holiday, plus bank holidays Non-contributory private health care and critical illness cover Generous contributory pension scheme Life insurance at three times salary Employee assistance programme A varied and autonomous role with a financially stable business Companywide training programme to develop key skills     Job Role Carrying out phone calls to prospective French franchisees, and taking them through the initial stages of our franchise recruitment process Answering queries, respond to technical questions Handling order and export paperwork Resolving complaints and manage your own customer related projects Supporting colleagues and team members with other French country-specific activities which will include supporting our French and UK marketing programme Building strong relationships French customers and consumers   Skills and experience French language – Degree level as a minimum Experience in a French and English-speaking role Experience in administration IT literate Click here to apply   Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established client, based in Shenstone who is looking for a French speaking Customer Service to join their team on a full-time, permanent basis.     Culture and Environment Our client's working environment is diverse and friendly. The workspace has an extremely welcoming feel and they offer full training Personality Our client is seeking a French-speaking candidate with a friendly telephone manner and excellent rapport-building skills. If you are empathetic, remain calm and composed under pressure, and are highly motivated with a positive attitude, this role is ideal for you. Reward   ·        Monday to Friday – 8.30am – 5.00pm Starting salary up to £30,000 with progression to £35,000 as you develop skills and experience 25 days holiday, plus bank holidays Non-contributory private health care and critical illness cover Generous contributory pension scheme Life insurance at three times salary Employee assistance programme A varied and autonomous role with a financially stable business Companywide training programme to develop key skills     Job Role Identifying candidates with match at first telephone call Market franchise businesses for sale across a variety of platforms Producing accurate and timely reporting and analysis of our media campaigns Administering contract renewals for our franchisees and agents Maintaining and updating franchise agreements and other legal documents Supporting the team to guide new franchisees through the onboarding process ensuring deadlines are met Liaising with suppliers to ensure deadlines and budgets are adhered to   Skills and experience ·        French language – both verbal and written ·        Experience in administration ·        IT literate   Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established organisation based in Birmingham as a Protection Claims Assessor   on a 12 Month FTC.     Culture and Environment      Our clients culture is vibrant and driven, the team are passionate about the customer journey and enjoy working to their own personal and professional targets. The behaviours of the team are supportive and respectful and they enjoy supporting one another, they regularly have team incentives and are always up for a social.   Personality      You will be responsible for assessing and actively managing new and ongoing Income protection claims, ensuring accurate application of relevant policy conditions. You will have a positive attitude towards change and challenging approach to work practices with the ability to work on own initiative and look for innovative ways to gather evidence to make sound decisions regarding acceptance and continuance of income protection claims.     Reward   Annual Performance based Bonus – based on a mixture of company and personal performance   28 days annual leave (plus 1 additional “culture day” & bank holidays) – increases to 30 days with 5 years’ service  Company pension scheme - matched plus 2% (up to 10%)  Free secure underground Birmingham city centre parking (available on weekends for personal use – subject to availability)  Cashback and discounts on major brands in retail, leisure, health, and wellbeing  Enhanced maternity & paternity pay  2 volunteering days per year    Duties & Responsibilities   Understanding and accurately interpreting a wide range of Income protection product contract wordings and be able to assess a claim through to payment and/or resolution Ability to interpret medical evidence, confidently challenging medical officers/doctors Ability to accurately interpret financial accounts and extrapolate relevant information for ongoing calculation of benefit level To probe/challenge medical and financial evidence Making informed decisions whilst remaining logical and objectively focused Maintaining a broad understanding of medical terminology Dealing with complaints or appeals to terminate or decline a claim, which can include correspondence with Solicitors or the Financial Ombudsman Service Comprehending and implementing timely claim reviews adopting innovative approach where necessary Understanding and differentiating between the requirements associated with different types of claims: incapacity pension, waiver, critical illness, income protection Understanding reassurance treaties applying to the portfolio and comply with terms and conditions of the agreement Confident in explaining decisions both verbally and written Skills and experience    Excellent communication skills including ability to produce free form letters that can be of a technical nature from a medical, financial or contractual basis  Have an organised and flexible approach to work   Proven claims management techniques in relation to income protection and critical illness products   Ability to make sound claims management decisions on the basis of medical and financial evidence.  Ability to produce persuasive arguments with supporting evidence to challenge Financial Ombudsman and legal advisers acting for the customer.  Capacity to learn, absorb and analyse detailed information and refer to in depth medical reports and financial evidence   Click here to apply  Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Warwick. This is an excellent opportunity to join the team supporting Financial Advisors on a full-time permanent basis. Culture and Environment Our client culture is supportive, friendly and welcoming, the team share best practices and have a great working relationships. Often going out as a team socially. The environment is a corporate office space with a modern feel. Personality The team all work exceptionally well together, it’s a friendly, warm and supportive team member that will thrive in this role. This person will be knowledgeable in financial services and be adaptable to change as the business is evolving and growing all of the time. The ability to work to a vision and have a dynamic approach. Reward ·        23 days holiday including bank holidays, increasing in length of service to 25 days ·        Contributory pension ·        Sick pay probation (4 weeks) ·        Life insurance ·        Virtual doctor and mental health appointments ·        Salary sacrifice ·        Hybrid working with 1-2 days at home (based on experience)   Job Role Supporting multiple Financial Advisors at any one time. Obtaining provider information Run Risk Profiler results via FE Analytics Processing New Business following adviser handover Ensuring all compliance documents on file Submission to providers direct or electronically via platform Adding plan and activity for tracking to completion Ensuring client advised of progress throughout this process Administering investments, pensions and protection to include transfers Assisting with research and producing FE Analytics fund switch reports Processing and monitoring switch directly with provider or electronically via platform Preparing supporting performance documentation for client review appointments Preparing review checklist for adviser/client appointments Preparing half yearly valuation reports for issue to client (postal or electronic) Providing Post Review Summary report to client Completing withdrawal instructions on behalf of clients/advisers   Skills and experience Demonstrating good customer communication and relationships Team working and collaboration Using systems and processes Demonstrate honesty and integrity Adaptability, enthusiasm, dependability Personal commitment   Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established global, organisation based in Birmingham. Who are recruiting an Senior Administrator on a full-time basis for initially up to 12 Months Culture and Environment Our client’s culture is corporate and professional. The environment is prestige, modern with the most amazing work spaces and breakout areas, it has a luxury hotel feel about the space. Personality It’s a professional, articulate yet, warm and friendly individuals who will thrive in this role, candidates who have the ability to work in an incredibly fast paced environment with ease and have personality to manage multiple stakeholders. You will have worked in the corporate professional services space in a similar role. Reward Monday to Friday 40 hours per week between 8am -6pm Overtime paid, £24.00p/h after 40 hours per week Immaculate contemporary working space in city centre location Opportunity to secure a permanent contract Duties & Responsibilities Managing up to 25 senior investment bankers Diary and calendar management for bankers Coordinating and scheduling meetings and conference calls across multiple time zones Managing a high volume of phone calls and emails, relaying information in a timely and accurate manner Coordinating room bookings for internal/external meetings and VCs across multiple locations Coordinating travel arrangements for the team, including visa applications, international flight and accommodation bookings Car bookings Expense management and preparation Invoice processing Taking on ad hoc tasks while maintaining workflow Supporting teams in day-to-day issues, needs and queries Providing phone/holiday coverage for colleagues   Skills and experience Excellent Microsoft Word, Excel and Outlook skills Able to manage competing time-sensitive priorities and tasks Comfortable working with people at all organizational levels, internally and externally Must be a team player that works well under pressure within a changing environment Flexible and adaptable to work and support across multiple teams   Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an established organisation based in Bromsgrove. This is an excellent opportunity to join the team as a CAD Technician on a full-time permanent basis. Culture and Environment Our client’s culture radiates warmth and camaraderie, fostering a true family feel where every team member is valued and supported. The atmosphere is welcoming and friendly, creating a sense of belonging from day one. Their open-plan workspace is thoughtfully designed with modern touches, complemented by relaxing breakout areas that inspire creativity and connection. With a loyal and well-established client base, they take immense pride in their stellar reputation within the industry, built on trust, excellence, and dedication to their craft. Personality You will work closely with a small, collaborative team, regularly interacting with company directors, and will have the opportunity to grow and shape your role within the business. Strong time management, prioritisation, and the ability to meet deadlines are essential. Excellent communication skills and adaptability are crucial as you navigate and contribute to an evolving business environment. Reward Monday – Friday 37.5 hours per week 20 days holiday plus bank holidays Staff away days and luxury annual Christmas celebration Discretionary annual bonus Free parking Statutory pension scheme   Job Role: Reporting to the BIM manager Responsible for working with our clients and wider project team to follow the BIM execution plan Producing electrical drawings from architect drawings using Autocad Co-ordination of MEP services Assisting on BIM projects Reviewing the BIM model using Revit Use of Autodesk Revit, Navisworks Manage, Revit Server / BIM 360 and Autocad 2025     Skills and experience: Experienced with Autocad and Autodesk Revit Previous experience in electrical drawing would be advantageous Previous experience in a BIM drawing office You need to love working under pressure and multi-tasking   Click here to apply   Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Coleshill. This is an excellent opportunity to join the team as a Quality Administrator on a full-time 12 FTC. Culture and Environment The team is fun, friendly, and supportive, backed by an excellent leadership team. The organisation is built on strong values and provides a respectful and supportive work environment. The office is modern, open, and airy, and hybrid working is available upon completion of the probation period. The fact that many employees have been with the company for a long time speaks volumes about the positive culture within this great organisation. Personality This candidate will play an important role in helping the quality team ensure that the quality standard is implemented as part of the core processes documented in the Business Management System. You will be an excellent team player with a positive ‘can do’ attitude, punctual, professional and continuous improvement mentality.   Reward After training period, 2 days working from home, 3 days in the office Monday to Friday, 9am – 5:30pm, or 8am – 4.30pm with 1hr Lunch break 25 days holiday + gifted birthday holiday day Bonus scheme Dental and Optical care Healthcare cash plan Free parking Job Role: Engaging and supporting ‘contract review’ in all areas of the business Administer Supplier Approval Records and actions from Supplier Corrective Actions Administer Supplier Returns and stock queries Resolving difficult and complex Non-Conformances using quality tools and practices Identifying root causes and implement corrective and preventative actions Identifying improvement opportunities across the business Supporting the quality team with the gathering of data to create measures and reporting that demonstrate the effectiveness of the BMS Supporting the compliance team in all matters of regulatory compliance including labelling, import / export rules, product safety, documentation and reach requirements Creating and helping with the completion of both Customer and Supplier Discrepancies within the ERP system    Skills and experience: GCSE or equivalent in English and Maths Computer literate in IT Skills, Outlook Office, email, and phone systems Previous experience within an administrative role Excellent communication skills, with the ability to build rapport with stakeholders at all levels within the organisation High attention to detail Able to prioritise workloads effectively Forward thinking mentality Able to improve efficiency and internal administration processes Ability to work as part of a team and on own initiative    Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established organisation based in Walsall. This is an excellent opportunity to join a team as an Internal Sales /Account Manager on a full-time permanent basis. Culture and Environment Our client offers a welcoming and friendly environment with an established team ready to support new members. The business has ambitious growth plans and seeks someone driven to contribute to its next phase of success. The workspace is casual, approachable, and inviting, creating an atmosphere where everyone feels at ease.            Personality You will be a driven and self-motivated individual who strives to achieve results, whilst being passionate about customers and successful relationships. You will need to be able to work in a reactive and fast paced environment, someone who is able to build rapport and build relationships with ease, a warm, friendly and approachable manner. This opportunity for progression for the right candidate. Reward £30,000 basic £36,000 OTE   Monday to Friday 40 hours per week flexible between 8-6 Pension scheme Overtime available Commission scheme   Summer and Christmas bonus 28 Days (including Bank Holidays) Duties & Responsibilities Contacting existing clients to promote new product range Building and maximising successful relationships Booking appointments for external Sales Manager Attending potential meetings with Sales Manager Processing orders and offering promotional offers Chasing and converting quotes Booking appointments for external sales team Skills and experience Previous experience in a similar role Experience of supporting customers in a B2B environment Professional telephone manner Self-motivated individual with a strong work ethic Ability to work well within a team General administrative skills Excellent Microsoft Office, Microsoft Excel, and keyboard skills Strong team player    Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as an Executive Assistant on a full-time permanent basis Culture and Environment Our client’s culture is corporate and professional. The environment is a prestige, modern space, the lobby and restaurant have a five-star hotel feel, and the interior and décor has a modern luxury vibe. It’s truly a wonderful place to work every day. Personality The ideal candidate will have strong organizational skills, providing high quality output with high attention to detail and excellent judgment, an independent thinker and resourceful. Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment. Reward Monday – Friday, 8am – 5pm or 9am – 6pm with 1 hour lunch break Immaculate contemporary working space in city centre location Supportive culture Time and half after 40 hours worked each week £36 per hour Job Role: Providing administrative support in a complex team environment Coordinating complex, senior-level internal/ external meetings and conference calls Handling a high volume of phones calls Interacting with high level business leaders in a professional and effective manner Supporting internal and external managers or clients Responding and following up on client requests Maintaining complex and extremely detailed calendars and prioritizing meeting requests and related logistics Coordinating domestic and international travel arrangements and processing expense reports Maintaining understanding of policies and handles certain issues independently Managing monthly invoices and arranges for payment On-boards new hires, processes new employees, transfers, termination General administrative duties   Skills and experience: 2 plus years’ experience Strong proficiency in MS Word, Excel, PowerPoint and Outlook Self-starter with ability to anticipate and solve problems quickly and efficiently Excellent interpersonal and communication skills Strong knowledge of general business, corporate and government cultures Ability to handle highly sensitive, confidential and non-routine information Demonstrated dependability and sense of urgency about getting results Comfortable working with people at all organizational levels Team player with a positive attitude    Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Coleshill. This is an excellent opportunity to join the team as a  Purchasing Administrator in the procurement team on a full-time permanent basis.   Culture and Environment The team is fun, friendly, and supportive, backed by an excellent leadership team. The organisation is built on strong values and provides a respectful and supportive work environment. The office is modern, open, and airy, and hybrid working is available upon completion of the probation period. The fact that many employees have been with the company for a long time speaks volumes about the positive culture within this great organisation. Personality The ideal candidate will possess excellent attention to detail and outstanding organisational skills. They should be highly competent in handling administrative tasks and demonstrate strong communication skills, both internally and externally. This individual takes pride in their work and thrives in a supportive role within the team. Reward After training period, 2 days working from home, 3 days in the office Monday to Friday, 9am – 5:30pm, or 8am – 4.30pm with 1hr Lunch break 25 days holiday + gifted birthday holiday day Bonus scheme Dental and Optical care Healthcare cash plan Free parking Job Role: Processing purchase orders and ensure accuracy of order details Maintaining and updating purchasing records and databases Liaising with suppliers and to confirm order status and delivery schedules Providing updates to our internal customers, Operations and other departments Addressing any discrepancies with orders and seek timely resolution Supporting the Purchasing Manager and Buyers with administrative tasks Working to support the Purchasing Team with any reasonable administration request Assisting with order processing, data management and pricing maintenance to ensure our ERP system is kept up to date   Skills and experience: Computer literate in IT Skills, Microsoft Office, and phone systems Previous experience in administrative role advantageous Advantageous to have previous experience using CRM tools Highly developed interpersonal and communication skill Resilient and flexible to change Ability to manage high workload and pressure Attention to detail and problem-solving skills Commitment to team and customers Continuous improvement mentality Empathy towards their customer   Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.